Operations process and procedures links
Below are folders and then links to specific SOPs for process and procedures that Operations will need to perform specific tasks and program support. To find specific document, scroll through the options or you can also use your computer keyboard and select the Ctrl F function to do a key word search.
These processes have been approved and locked down, however if any of these need to change at anytime contact Megan to discuss changes and update the SOP document.
Lumens
Power User
These processes have been approved and locked down, however if any of these need to change at anytime contact Megan to discuss changes and update the SOP document.
Lumens
- Class Search Options
- How to Read a Class Listing in Lumens
- Student Management/Support
- Course/Class Create Edit
- Proof of Completion Certificates, Create, Edit or Delete using Document Editor
- Proof of Completion Certificates, Assign to a Course, Class and Create from Lumens
- Instructor Class Access and Basic Menu Functions in Lumens
- Apprenticeship Program Support
- CDL Program Support
- Health Programs Support
- Mandated Programs Support
- Motorcycle Special Program Support
- School Bus Endorsement Special Program Support
- Scheduled Report Classes Starting Next Week
- GO/NOGO
- Class Packet Creation
- After The Class Processing: Attendance, Grades, CEUs
- Driver's Education Paid by Waterloo Schools
- Anytime 20-Hour Medication Manager Registration Process
- Proctoring State Discipline Exams
- Registration Analysis Report for PromineoTech, NIACC SHRM, Successful Project for Project Management Certificate Class Registrations
- Sallie Mae Registration Process
- Paying with Americorp Funds
- Daily PowerPoint Calendar Process
- FileDirector WinClient Setup
- File Director How to Scan-Search
- ARC Lockout Procedure
- Hawkeye Alert
- Shared Email Monitoring Process
- Purchase Order for Contracted Instructor
- VRS Payment Process
- Official Transcript Request
- Forms/Handouts for Class Packets
- Classroom Folder Containing Info Instructors May Need
- Health Forms Specific to Health Related Programs
- BCE Student Registration Form
- In Kind Form Needed by a Donor
- Release for V2
- Request for 3rd Party Billing 09-2029
- Transcript Request Fillable 2023
- Catalog Distribution
- Ordering Office Supplies
- Copy of PaymentsRecievedFY2017 - Present
- Phone Set Up and Usage
- Bio Waste Procedure
- Coffee Instructions
- Customer Service Expectations
- Holiday Building Closure Checklist
- Process Mail
- Office Equipment
- Printing Procedures - Labels
- Table Cloth Dry Cleaning
- Procurement
- Daily Reconciliation
- Daily Balancing Session Lumens Reconciliation
- Processing Daily Checks
- How to Request a Journal Entry
- USAePay-credit card portal
- EFT and Session Payments
Power User