More than ever, leaders must be willing to develop a high emotional acumen in order to lead and udnerstand their team members. People want to be see and treated as, well, people. Gone are the days that we can simply treat people as things. What we know and have known for many years is that business is done through relationship and relationships require emotions. The key is tapping into the best of our emotions and developing effective strategies to minimize the emotions that hurt our opportunities to perform and influence.