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Succeed by Improving Your Face-to-Face Skills and Win Customers Every Time

ID : 40491   
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This course provides guidelines and best practices enabling participants to work face to face with customers, and present an image that reflects confidence, credibility, and capability. Course goals include: describe how face to face customer service is different; properly greet customers and represent your business; answering questions professionally and thoroughly; and handling upset customers.

Class Details

1 Sessions
Weekly - Wed

Main Campus - Buchanan Hall

Kelly Carman 

CEUs : 0.3



View Series Information

Registration Closes On
Sunday, April 5, 2020 @ 10:59 PM

Schedule Information

Date(s) Class Days Times Location Instructor(s)
4/8/2020 - 4/8/2020 Weekly - Wed 9:00 AM - 12:00 PM Waterloo, Main Campus - Buchanan Hall  Map, Room: 121 Kelly Carman