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How to Write Clear, Concise Communication to Customers

ID : 40494   
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This course provides guidelines and best practices enabling participants to express ideas clearly, accurately, and professionally in business writing, either in a letter, email, text or social media. Course goals include: explaining different options for written communication; planning your message; organizing your message so audience will understand it; polishing your message to ensure it communicates the message you want; giving bad news in writing; writing a business letter, email/text; and responding to angry customers.

Class Details

1 Sessions
Weekly - Thu

Main Campus - Buchanan Hall

Kelly Carman 

CEUs : 0.3



Registration Closes On
Friday, October 23, 2020 @ 11:59 AM

Schedule Information

Date(s) Class Days Times Location Instructor(s)
10/29/2020 - 10/29/2020 Weekly - Thu 9:00 AM - 12:00 PM Waterloo, Main Campus - Buchanan Hall  Map, Room: 121 Kelly Carman