Business & Professional Development >> Communication & Writing

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Communication and writing effectively are important skills to have both personally and professionally. A wide variety of course will help you master the essentials of writing, learn how to develop powerful written documents, and improve your communication techniques.

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Hawkeye Business and Community Education provides professional skill development for individuals and businesses. Browse a complete list of our courses or course series and if you do not see the type of course you are looking for contact us to learn more about designing customized training for your workforce.

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This class is a continuation of the first American Sign Language course introducing more vocabulary and moving along with sentence structure.  The first session or two will be a refresher of content learned previously then adding new content from that point expanding your American Sign Language abilities.

Start date: 03/25/17

End date: 05/20/17

Tuition: $99.00



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Take away the key practices you need to develop and hone your business writing communication effectively and successfully. Get the best practices for crafting effective, professional business documents. Find out how to avoid grammatical pitfalls. Acquire business writing principles that will be good for years to come. Agenda Unit 1 Writing as a Process - Audience, Purpose, and Medium -Outlining for Successful Writing -Organization Models (Choosing a Model that Works) - Principles of Business Communication Unit 2 Written Communication in the Workplace -Writing Reports (formal and informal) -Drafting and Revision -Writing the First Draft -Constructing Openings and Closings that Work Unit 3 Writing a Proposal -Writing for Your Readers -Writing Effective Content - Safeguarding Users -Ethical Considerations Unit 4 Collaborative Writing and Research -Research and Team Writing -Collaborating Across Departments -Working Through Conflict

Start date: 02/06/17

End date: 03/03/17

Tuition: $195.00



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Hybrid, or blended courses have been found to be superior in student learning to both the traditional classroom and totally online courses. All face-to-face courses should and will be blended. Blended gives students a better learning experience. It gives you as teacher the ability to make better use of you valuable time. With our Certificate in Blended Instruction, you will find out the keys to developing a hybrid or blended course. Take away the essentials of creating an online classroom experience and online options for enhancing your in-person class meetings. Then explore the concept and practice of The Flipped Classroom and how to maximize your teaching time to maximize student learning. Three one-month courses.

Start date: 02/06/17

End date: 04/28/17

Tuition: $495.00



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Discover the keys to successful writing for the workplace. Whether you are writing a report, memo, letter or publicity notice, business writing has some defined characteristics for success. Successful communicators in the workplace move forward, others move back. Enhance your career by improving this critical communication skill. Begin with understanding the format, construction, and successful techniques of writing good business reports and proposals. Then improve your skills with editing and proofreading. Finally, discover what good journalists know. Learn how to write a news story, press release or other publicity notice that zings. Help your organization stand out with your new skills in business writing. This certificate will take you to the next level where business writing is a skill for personal and organizational success. Three one-month courses

Start date: 02/06/17

End date: 04/28/17

Tuition: $495.00



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Presentation media are key to communication, sales, speeches and any other effective presentation today. Whether your presentation is online or in-person, presentation media not only enhance your message but often make your message successful. Find out how to use Prezi, the new slide software that goes beyond one-dimensional presentations, and the finer points of Photoshop for presentations. Then discover the design elements to creating visual presentations for success using any media. Take away critical skills for both training yourself and others in your organization. You will come away with the latest, most advanced practical design knowledge in presentation media. Three one-month courses.

Start date: 02/06/17

End date: 04/28/17

Tuition: $495.00



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A publication or book can help you expand your business in a way no form of advertising can. Whether you are with a small or large organization this practical certificate is designed to help entrepreneurs, businesses, and organizations self-publish non-fiction to promote and enhance your core business goals such as customer retention and building your brand. Get unique insights into finding your niche and developing customer oriented information that build customer relationships. Find out about self-publishing print publications and books. Then discover how to go about creating, formatting and publishing an eBook. Finally acquire the keys to marketing your print hard copy publication, book or eBook. Most importantly, you will create a marketing plan so you can map out your marketing steps from start to finish.

Start date: 02/06/17

End date: 04/28/17

Tuition: $495.00



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Good communication in the workplace is more important than ever. And critical to your career advancement and success. Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning. Take back a workable conflict management model, along with successful and practical conflict management strategies. Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want. Finally, find out more about yourself and others using personality profiles for better work performance. You will be learning from some of our more popular instructors, and taking away new how-to skills that work.

Start date: 02/06/17

End date: 03/03/17

Tuition: $595.00



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Webinars are a hot new meeting format that save money and reach more people than in-person meetings. Use them for customer education, staff meetings and training, presentations, virtual seminars and much more. The technology is simple, but good webinar presentation techniques are critical. Discover the power of successful webinars for your business organization. Then learn the four key strategies to make your webinars more successful. Acquire techniques and tips that will make your webinars winners with your audiences. Agenda Unit 1 Keys to Successful Webinars -What your participants want in a webinar -Choosing the right format for your program -Choosing the right length for your webinar Unit 2 Effective Slides and Presentation Techniques for Webinars -The 4 Keys to a Successful Webinar Presentation -The 5 best webinar presentation techniques -Making slides powerful and visual -Timing your speaking, what to say when, for how long -Voice techniques to keep your listeners interested Unit 3 Involving Your Webinar Participants -How to schedule and initiate questions -Selecting questions to read -How to respond to questions -Using polls Unit 4 Preparing and evaluating webinar presenters -Choosing your presenters: who to pick, who to NOT pick -Ways to train presenters -How to prepare your presenters -Evaluating your webinar success

Start date: 03/06/17

End date: 03/31/17

Tuition: $195.00



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Whether you are sending out a press release, communicating internally with a memo or promoting your own skills on LinkedIn, strong writing skills are the key to success. Come away with the tools and techniques you need to improve your copywriting skills and learn how to avoid the common writing mistakes that can hold you back. Agenda Unit 1 Copywriting Essentials How to tell the difference between bad copy and good copy The art of the perfect sentence Developing your message Crafting your document roadmap Adapting your style to the audience and message Unit 2 Getting to the Point Clarity and brevity: Less is more Active vs. Passive Voice Cutting the clutter Using concrete examples and avoiding unwarranted superlatives Unit 3 Self Editing Leaving yourself time for revisions Avoiding common grammar mistakes and punctuation pitfalls Subject, verb and object agreement Fact checking The benefits of having an in-house style guide Unit 4 Creating Attention-grabbing Press Releases Writing benefit-driven copy Setting the right tone Language to use and language to avoid Writing a great headline

Start date: 03/06/17

End date: 03/31/17

Tuition: $195.00



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Being engaged with your online learners throughout the course is one of the three biggest weaknesses of online teachers. It is also one of the three biggest ways to take your online course to the next level, making it a superior learning experience for your learners. Come experience how to do it from the creator of the concept and practice of ‘continual engagement’ in teaching. Discover how to build student success through your interaction, how to give online learners feedback, communicating with them about everything from subject matter to delicate issues to grading. You will come away with advanced, practical, how-to tips from one of the foremost authorities on fostering online discussion. And you will see how your instructor models great interaction and engagement in the online environment. Agenda Unit 1 How Continual Engagement Helps You Foster Effective Online Discussions What is continual engagement? Why is continual engagement important? Breaking down the barriers to effective continual engagement in your discussion interaction Unit 2 Building Your Students’ Success through Your Interaction Why continual engagement in online discussion is important to your students’ success Choosing your words carefully in discussion interaction Strategies to use at the beginning of your term Strategies to use as the term gets underway Strategies to use when things get hectic Unit 3 Assessing Your Students’ Performance Giving effective feedback Communicating with students about grades Some special challenges of group work and how to overcome them Unit 4 Keeping Your Communication Skills Sharp How networking with your peers can build your skills Using break times effectively Working with an assistant How online interaction enhances your face-to-face instruction

Start date: 04/03/17

End date: 04/28/17

Tuition: $145.00



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After taking this course in Infographics, students will be exposed to a powerful, concise way to present information. The course begins with a history of Infographics and the types of infographics used in Business, Education and Industry. Students will be exposed to Pinterest and other web-based sources of infographics. The course proceeds to an exposure to various user-friendly infographic creation websites. Students will learn the basics of designing infographics and be able to make their own simple infographic. Agenda Unit 1: Introduction to Infographics -History of Infographics -Purpose of Infographics -Types of Infographics Unit 2: Web-based Infographics -Pinterest -Infographic of the Day Unit 3: Deconstructing Infographics -Sketch a story -Titles and Descriptions -Maps, Graphs, Charts and Timelines -Icons and Pictures Unit 4: Make an Infographic -Piktochart -Present your infographic

Start date: 04/03/17

End date: 04/28/17

Tuition: $195.00



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Bridget Brady is a speaker, trainer, author and entrepreneur. She has trained thousands of people to improve their voice, presentations, sales and over-all business success. Bridget also facilitates corporate training, and helps high level executives speak and present more effectively. Bridget has been a popular guest speaker on various internet/radio shows and live events, and most recently shared the stage with legendary speaker, Les Brown. Agenda Unit 1 Getting Started Right -Specific strategies to calm your nerves and overcome the fear of speaking. -Master the critical, first five minutes of every presentation. -How to create thought provoking questions to enroll your audience. -The power of speaking in benefits. Learning the WIIFM (“what’s in it for me”) for your audience. -How to tailor each presentation for different audiences. Unit 2 Correct Vocal Production & Vocal Health -Vocal production: correct breathing, grounding, and voice basics. -Vocal exercises for diction, resonance, and vocal placement. -Vocal health, to speak correctly, and never lose your voice. -Grounding and centering before every presentation. Unit 3 Advanced Presentation Techniques -Effective story-telling. -Keeping your audience active and engaged throughout your entire presentation. -The importance of “state changes”, especially during longer presentations or trainings. -How to use accelerated learning techniques. Unit 4 Putting it All Together -How to create a specific structure for every presentation. -How to apply all these techniques across different mediums. -How to successfully conclude your presentation and lead your audience to the next step.RequirementsInternet connection ,IE8 or higher, Chrome, FireFox and access to Adobe Flash Player

Start date: 02/06/17

End date: 03/03/17

Tuition: $195.00



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