Communication & Writing Classes - Hawkeye Business and Community Education

Communication & Writing

Hawkeye Business and Community Education provides professional skill development for individuals and businesses. Cutting-edge, rigorous and relevant career and technical education (CTE) prepares youth and adults for a wide range of high-wage, high-skill, high-demand careers . Browse a complete list of our courses or course series and if you do not see the type of course you are looking for suggest a course or contact us to learn more about designing customized training for your workforce.

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Beginning Writing for Publication

Have you always wanted to be a writer? Do you have creative ideas for a blog, essays, or articles? Do you dream of seeing your name on the spine of a ... View More

Start date: 08/04/20

End date: 08/04/20

Tuition $39.00

Location : Cedar Falls Center Location :
Cedar Falls Center.

Room : 112

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February 2020 Webinar-Handling Hot Customers with a Cool Head

Most people shy away from angry and upset customers. They're never easy to handle, but it's precisely the time that you can make a real difference. In ... View More

Start date: 02/26/20

End date: 02/26/20

Tuition $0.00

Location : Off Campus Location :
Off Campus.

Room : Classroom-General

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Handling Hot Customer Situations with a Cool Head

This course will equip participants with the right attitude and strategies to handle customers who are not pleased with the organization so they can m ... View More

Start date: 05/06/20

End date: 05/06/20

Tuition $59.00

Location : Main Campus - Buchanan Hall Location :
Main Campus - Buchanan Hall.

Room : 121

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How to Control Telephone Conversations with Customers

This course provides guidelines and best practices enabling participants to work over the phone with customers, and present an image that reflects con ... View More

Start date: 04/15/20

End date: 04/15/20

Tuition $59.00

Location : Main Campus - Buchanan Hall Location :
Main Campus - Buchanan Hall.

Room : 121

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How to Write Clear, Concise Communication to Customers

This course provides guidelines and best practices enabling participants to express ideas clearly, accurately, and professionally in business writing, ... View More

Start date: 04/22/20

End date: 04/22/20

Tuition $59.00

Location : Main Campus - Buchanan Hall Location :
Main Campus - Buchanan Hall.

Room : 121

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Succeed by Improving Your Face-to-Face Skills and Win Customers Every Time

This course provides guidelines and best practices enabling participants to work face to face with customers, and present an image that reflects confi ... View More

Start date: 04/08/20

End date: 04/08/20

Tuition $59.00

Location : Main Campus - Buchanan Hall Location :
Main Campus - Buchanan Hall.

Room : 121

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The Fundamental Secrets to Customer Service Skills

This course provides guidelines and best practices for providing outstanding customer service that will enable participants to build, maintain, and in ... View More

Start date: 04/01/20

End date: 04/01/20

Tuition $125.00

Location : Main Campus - Buchanan Hall Location :
Main Campus - Buchanan Hall.

Room : 121

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The Secret to Stellar Customer Service - Internal Customer Service

This course will show the importance of delivering exceptional customer service to others within their organization and its affect to the quality and ... View More

Start date: 04/29/20

End date: 04/29/20

Tuition $59.00

Location : Main Campus - Buchanan Hall Location :
Main Campus - Buchanan Hall.

Room : 108

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Basic Programming Concepts

If you wish to communicate technically with programming teams or wish to code a bit yourself, this course is for you. A lot of programming languages a ... View More

Start date: 03/02/20

End date: 03/27/20

Tuition $195.00

Location : Online

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Business Writing

Take away the key practices you need to develop and hone your business writing communication effectively and successfully. Get the best practices for ... View More

Start date: 02/03/20

End date: 02/28/20

Tuition $195.00

Location : Online

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Business Writing

Take away the key practices you need to develop and hone your business writing communication effectively and successfully. Get the best practices for ... View More

Start date: 04/06/20

End date: 05/01/20

Tuition $195.00

Location : Online

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Business Writing for Busy Professionals

You will learn strategies to write documents faster and better. You will learn how to customize your documents for a specific reader and to accomplish ... View More

Start Date: upon registration

Tuition $450.00

Location : Online

More information online at: http://protrainedu.org/Lumens/Business-Writing-for-Busy-Professionals/1331

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Business & Professional Development >> Communication & Writing « back to courses page

Featured Classes

Start date: 08/04/20

End date: 08/04/20

Tuition $39.00

Location : Cedar Falls Center Location : Cedar Falls Center.

Room : 112

Start date: 02/26/20

End date: 02/26/20

Tuition $0.00

Location : Off Campus Location : Off Campus.

Room : Classroom-General

Start date: 05/06/20

End date: 05/06/20

Tuition $59.00

Location : Main Campus - Buchanan Hall Location : Main Campus - Buchanan Hall.

Room : 121

Start date: 04/15/20

End date: 04/15/20

Tuition $59.00

Location : Main Campus - Buchanan Hall Location : Main Campus - Buchanan Hall.

Room : 121

Start date: 04/22/20

End date: 04/22/20

Tuition $59.00

Location : Main Campus - Buchanan Hall Location : Main Campus - Buchanan Hall.

Room : 121

Start date: 04/08/20

End date: 04/08/20

Tuition $59.00

Location : Main Campus - Buchanan Hall Location : Main Campus - Buchanan Hall.

Room : 121

Start date: 04/01/20

End date: 04/01/20

Tuition $125.00

Location : Main Campus - Buchanan Hall Location : Main Campus - Buchanan Hall.

Room : 121

Start date: 04/29/20

End date: 04/29/20

Tuition $59.00

Location : Main Campus - Buchanan Hall Location : Main Campus - Buchanan Hall.

Room : 108

Start date: 03/02/20

End date: 03/27/20

Tuition $195.00

Location : Online

Start date: 02/03/20

End date: 02/28/20

Tuition $195.00

Location : Online

Start date: 04/06/20

End date: 05/01/20

Tuition $195.00

Location : Online

Start Date: upon registration

Tuition $450.00

Location : Online

More information online at: http://protrainedu.org/Lumens/Business-Writing-for-Busy-Professionals/1331

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Business & Professional Development >> Communication & Writing
« back to courses page

Location : Cedar Falls Center Location :
Cedar Falls Center.

Location : Off Campus Location :
Off Campus.

Location : Main Campus - Buchanan Hall Location :
Main Campus - Buchanan Hall.

Location : Main Campus - Buchanan Hall Location :
Main Campus - Buchanan Hall.

Location : Main Campus - Buchanan Hall Location :
Main Campus - Buchanan Hall.

Location : Main Campus - Buchanan Hall Location :
Main Campus - Buchanan Hall.

Location : Main Campus - Buchanan Hall Location :
Main Campus - Buchanan Hall.

Location : Main Campus - Buchanan Hall Location :
Main Campus - Buchanan Hall.