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Upgrade or refresh your skills, energize your workforce, add more practical experience to existing qualifications, or maximize your effectiveness. Enjoy quality courses, personal attention and great instructors and trainers.

 

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Hawkeye Business and Community Education provides professional skill development for individuals and businesses. Browse a complete list of our courses or course series and if you do not see the type of course you are looking for contact us to learn more about designing customized training for your workforce.

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Mentoring and coaching have come to be used more frequently in organizations to improve leadership competencies and provide employee support. It has benefits for the employer and employee. Develop skills in the development, implementation, and support of coaching and mentoring programs in your workplace. Take home the much-awaited toolkit you have been searching for to improve your employees’ performance and create the working environment that your employees will find truly rewarding. Building on Coaching and Mentoring in the Workplace Course I, C/M II take a further in-depth look at variables involved in employee support. Additionally, in this course you will develop skills in the development, implementation, and support of coaching and mentoring programs in your workplace. Critical analysis and improvement of your programs alongside group dynamics and innovative strategies will also be examined in terms of coaching and mentoring programs. This course offers the much-awaited toolkit you have been searching for to improve your employees’ performance and create the working environment that your employees will find truly rewarding. Two courses: Mentoring and Coaching in the Workplace Level 1 and 2. 
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Every successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance. Then find out what you need to know about cash. Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success. Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. Three courses: Accounting and Finance for Non-Financial Managers, Cash is King, and Financial Analysis and Planning for Non-Financial Managers.
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Customer service is now essential for business and all work organizations. With the increase of technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success. Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else. Two courses: Keys to Customer Service and Extraordinary Customer Service.
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Data Analysis is quickly becoming one of the most sought-after skills in the workplace. Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions. Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills. Three courses: Introduction to Data Analysis, Intermediate Data Analysis, and Advanced Data Analysis. 
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Finally, you can acquire the best Professional Development in webinar design, presentations, planning, and marketing. Webinars are a popular format for delivering information. They can be very successful for your organization, IF you have good webinar presentations and good management and marketing. Discover the power of successful webinars for your business organization. Then learn the 4 key strategies to make your webinars more successful. Acquire techniques and tips that will make your webinars winners with your audiences. Then acquire the webinar planning skills involved in budgeting, pricing, and marketing webinar meetings. Take back a certificate in designing webinars that provides you with the latest and best information about presenting webinars, as well as managing and marketing them. You will be learning from two of the foremost authorities on webinars. Two courses: Designing Successful Webinars and Managing and Marketing Webinars. 
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Nonprofits today need to be run like a business in many respects. You have competition, a need to generate income and a surplus, and staff need to be even more productive. Get the best training on revenue generation for nonprofits, and program evaluation for nonprofits, with our Certificate in NonProfit Administration. You will come away with the best information from instructors who train people in nonprofits. Two courses: Revenue Generation for NonProfits and Program Evaluation for NonProfits. 
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Efficient office operations can mean the difference between success and not-so-much, between being in the black and being in the red. Moving from you and your employees working harder to working smarter, the strategies and benchmarks of office operations increases the productivity of every person in your organization. Position yourself in your organization as the one who knows what to get done, and how to get things done in office operations. Three courses: Office Operations, Cyber Security for Managers, and Embracing Sustainability in the Workplace.
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A publication or book can help you expand your business in a way no form of advertising can. Whether you are with a small or large organization this practical certificate is designed to help entrepreneurs, businesses, and organizations self-publish non-fiction to promote and enhance your core business goals such as customer retention and building your brand. Get unique insights into finding your niche and developing customer oriented information that build customer relationships. Find out about self-publishing print publications and books. Then discover how to go about creating, formatting and publishing an eBook. Finally acquire the keys to marketing your print hard copy publication, book or eBook. Most importantly, you will create a marketing plan so you can map out your marketing steps from start to finish. Three courses: Growing Your Business with Self-Publishing, Self-Publishing eBooks, and Marketing eBooks.
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Save $50 by registering for the series!  Demonstrate that you have advanced skills in Microsoft Excel 2016 by completing a Microsoft Excel Series including Excel Level 1, Level 2 and Level 3 classes! Learn how to enter data, work with numbers, edit worksheets, and change the appearance of worksheets. Acquire the ability to work with formulas and functions, format cell contents, create and edit charts, manage multi-sheet workbooks, and apply advanced functions and data analysis. You will also learn to create tables and outlines, utilize graphics and templates, use lookup functions, pivot tables, macros, advanced formatting and analysis tools, and how to collaborate and share workbooks in Excel. Three textbooks are included.

Start date: 07/11/2017

Tuition: $397.00

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Advance your everyday proficiency of Microsoft Office 2016 Suite, the most common software tool in the world, and earn the credential that proves it!  This 48-hour certificate program is for those with basic computer skills to prepare you to become a certified Microsoft Office Specialist (MOS). This industry recognized credential will demonstrate to employers that you have the computer skills and competencies required to be successful as an administrative professional. This course will enable you to increase your skills and competencies in each of the Microsoft Office Suite software: Word, Access, Excel, PowerPoint and Outlook.  Hands-on tasks are built in to each class to practice what you learn. Final class projects are designed to help you prepare for MOS Core certification. Tuition includes 4 MOS Study Guides and one MOS Exam for the software of your choice. You will leave this class with a set of skills that are in high demand.

Start date: 07/10/17

End date: 07/27/17

Tuition $1,099.00

Location : Cedar Falls Center Location : 
  Cedar Falls Center.

Room :  114



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Every successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance. Agenda Unit 1 Introduction to Finance - The Vocabulary of Finance - The Four Basic Elements of Finance - The Basic Financial Statements Unit 2 Introduction to Accounting -Basic Terminology -The Purpose of Accounting -The Accounting Cycle -Preparing Financial Statements Unit 3 Managing Liabilities -Overview of Liabilities -The Liabilities of a Business - Short-Term Liabilities -Long-Term Liabilities Unit 4 Financial Planning - Overview of Financial Planning -The Importance of Financial Planning -The Business Planning Process

Start date: 06/05/17

End date: 06/30/17

Tuition $195.00

Location : Online



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After taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization, and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand. Take the guesswork out of important company decisions and make decisions based on statistically significant information. Whether your business is home based or a large company, this class will take you to the next level where important decision-making is concerned. Agenda Unit 1 Developing a Survey -Purposes of surveys -Fundamentals of Survey Research -Ethical Considerations -Likert Scales Unit 2 Comparing Means -Chi-Square -Statistical Significance -Communicating Results Graphically and Textually -Practical Problems involving Means Comparisons Unit 3 Finding Differences between Groups -ANOVA -Post Hoc Comparisons -Communicating Results Graphically and Textually -Practical Problems Involving ANOVA Unit 4 Individual Research Inquiries -Developing Research Questions -Setting Up Study -Communicating Results Graphically and Textually

Start date: 06/05/17

End date: 06/30/17

Tuition $195.00

Location : Online



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