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Career Development

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Hawkeye Business and Community Education provides professional skill development for individuals and businesses. Cutting-edge, rigorous and relevant career and technical education (CTE) prepares youth and adults for a wide range of high-wage, high-skill, high-demand careers . Browse a complete list of our courses or course series and if you do not see the type of course you are looking for suggest a course or contact us to learn more about designing customized training for your workforce.

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Series : Customer Service Certificate  

Invest in your employees - especially at the points when they interact with customers? This comprehensive training program uses the latest customer se ...  View More

Start date: 10/27/2020

Tuition: $399.00

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Handling Hot Customer Situations with a Cool Head 

This course will equip participants with the right attitude and strategies to handle customers who are not pleased with the organization so they can m ...  View More

Start date: 11/05/20

End date: 11/05/20

Tuition $59.00

Location : Main Campus - Buchanan Hall Location : 
  Main Campus - Buchanan Hall.

Room :  121

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How to Control Telephone Conversations with Customers 

This course provides guidelines and best practices enabling participants to work over the phone with customers, and present an image that reflects con ...  View More

Start date: 10/27/20

End date: 10/27/20

Tuition $59.00

Location : Webinar / Online Location : 
  Webinar / Online.

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How to Motivate Your Team in Difficult Times 

Because of the pandemic, businesses are facing an extremely uncertain times, tackling unique challenges every day – challenges that were not anticipat ...  View More

Start date: 09/02/20

End date: 09/02/20

Tuition $99.00

Location : Webinar / Online Location : 
  Webinar / Online.

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How to Write Clear, Concise Communication to Customers 

This course provides guidelines and best practices enabling participants to express ideas clearly, accurately, and professionally in business writing, ...  View More

Start date: 10/29/20

End date: 10/29/20

Tuition $59.00

Location : Main Campus - Buchanan Hall Location : 
  Main Campus - Buchanan Hall.

Room :  121

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Microsoft Office Specialist Certificate 

Advance your everyday proficiency of Microsoft Office 2019 Suite, the most common software tool in the world, and earn the credential that proves it! ...  View More

Start date: 09/15/20

End date: 12/03/20

Tuition $1,099.00

Location : Main Campus - Buchanan Hall Location : 
  Main Campus - Buchanan Hall.

Room :  152

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SHRM Certification Test Prep 

Looking to get SHRM-CP or SHRM-SCP certified? This online course combines expert instruction with the 2019 SHRM Learning System to offer a comprehensi ...  View More

Start date: 08/13/20

End date: 11/12/20

Tuition $1,270.00

Location : Webinar / Online Location : 
  Webinar / Online.

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Accounting and Finance for Non Financial Managers 

Every successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Man ...  View More

Start date: 09/08/20

End date: 10/02/20

Tuition $195.00

Location : Online

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Advanced Data Analysis 

After taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization, and ha ...  View More

Start date: 08/03/20

End date: 08/28/20

Tuition $195.00

Location : Online

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Advanced Data Analysis 

After taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization, and ha ...  View More

Start date: 11/02/20

End date: 11/27/20

Tuition $195.00

Location : Online

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Advanced Income Tax Preparation Level 1 

Students will study Earned Income Tax Credit (EIC or EITC), clergy income and investments. The course continues with a more in-depth study of employee ...  View More

Start Date: upon registration

Tuition $499.00

Location : Online

More information online at:  http://protrainedu.org/Lumens/Advanced-Income-Tax-Preparation-Level-1/352

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Advanced Income Tax Preparation Level 2 

Students will study more specialized areas of taxation in this course. This course covers mended returns, special needs and concerns for seniors, tax ...  View More

Start Date: upon registration

Tuition $499.00

Location : Online

More information online at:  http://protrainedu.org/Lumens/Advanced-Income-Tax-Preparation-Level-2/342

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