Business & Professional Development >> Management & Leadership

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Enhance or develop your management, leadership, or supervisory skills. Our engaging instructors will provide you with new techniques you can apply immediately to your work environment.

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Hawkeye Business and Community Education provides professional skill development for individuals and businesses. Browse a complete list of our courses or course series and if you do not see the type of course you are looking for contact us to learn more about designing customized training for your workforce.

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Every successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.

Start date: 09/06/16

End date: 09/30/16

Tuition:$195.00



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John Beckman, Public Safety and Emergency Management Director, Hawkeye Community College, will be identifying potential workplace crisis sistuations and advise on appropriate actions to take in the workplace.

Start date: 11/02/16

End date: 11/02/16

Tuition:$20.00



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Advanced skills will enable you to manage your states of consciousness to eliminate the negative emotions and limiting decisions that interfere with your ability to obtain the highest levels of success in all areas of your life, including career, relationships, health & fitness, family and personal growth & development. You will learn how to effectively use language to enhance communication and reframe any situation to your personal benefit.

Start date: 08/01/16

End date: 08/26/16

Tuition:$175.00



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In this session you will learn the difference between routine customer service and four- and five-star service from the leaders in such initiatives, and how you might apply some of their best practices in your own organization. Dr. Withers will also share what short-circuits most stakeholders when they engage service representatives in your organization and how you might make improvements.

Start date: 07/28/16

End date: 07/28/16

Tuition:$0.00

Call 319-277-2490 to register


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The best predictor of future behavior is past behavior which is the premise behind behavioral-based interviewing. In a traditional job interview, you answer questions on how you might act in a given situation. How does the interviewer know, after all, if you would really react the way you say you would in a given situation? You have minimal accountability. In a behavioral-based interview, however, it’s much more difficult to give responses that are untrue. You give answers based on your behavior in past situations. More and more employers are using this interview approach and this class will prepare you so you are the one who scores the job.

Start date: 05/15/17

End date: 05/17/17

Tuition:$78.00



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Mentoring and coaching have come to be used more frequently in organizations to improve leadership competencies and provide employee support. It has benefits for the employer and employee. Develop skills in the development, implementation, and support of coaching and mentoring programs in your workplace. Take home the much-awaited toolkit you have been searching for to improve your employees'' performance and create the working environment that your employees will find truly rewarding. Building on Coaching and Mentoring in the Workplace Course I, C/M II take a further in-depth look at variables involved in employee support. Additionally, in this course you will develop skills in the development, implementation, and support of coaching and mentoring programs in your workplace. Critical analysis and improvement of your programs alongside group dynamics and innovative strategies will also be examined in terms of coaching and mentoring programs. This course offers the much-awaited toolkit you have been searching for to improve your employees'' performance and create the working environment that your employees will find truly rewarding.

Start date: 06/06/16

End date: 07/29/16

Tuition:$295.00

Call 319-296-4290 to register


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Mentoring and coaching have come to be used more frequently in organizations to improve leadership competencies and provide employee support. It has benefits for the employer and employee. Develop skills in the development, implementation, and support of coaching and mentoring programs in your workplace. Take home the much-awaited toolkit you have been searching for to improve your employees'' performance and create the working environment that your employees will find truly rewarding. Building on Coaching and Mentoring in the Workplace Course I, C/M II take a further in-depth look at variables involved in employee support. Additionally, in this course you will develop skills in the development, implementation, and support of coaching and mentoring programs in your workplace. Critical analysis and improvement of your programs alongside group dynamics and innovative strategies will also be examined in terms of coaching and mentoring programs. This course offers the much-awaited toolkit you have been searching for to improve your employees'' performance and create the working environment that your employees will find truly rewarding.

Start date: 09/06/16

End date: 12/02/16

Tuition:$295.00



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Every successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance. Then find out what you need to know about cash. Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success. Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. Three one month courses.

Start date: 06/06/16

End date: 08/26/16

Tuition:$495.00

Call 319-296-4290 to register


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Every successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance. Then find out what you need to know about cash. Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success. Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. Three one month courses.

Start date: 09/06/16

End date: 12/02/16

Tuition:$495.00



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Every successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance. Then find out what you need to know about cash. Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success. Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. Three one month courses.

Start date: 10/03/16

End date: 03/03/17

Tuition:$495.00



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Every successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance. Then find out what you need to know about cash. Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success. Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. Three one month courses.

Start date: 11/07/16

End date: 03/31/17

Tuition:$495.00



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Especially geared for future leaders in the Gen Y generation (born 1980-1999), the certificate provides how-to practical information on advancing your leadership potential and making a difference in both the workplace and in society. Find out what it takes to become an effective leader. Discover your style of leadership. Discuss task completion, building relationships with your subordinates, becoming socially perceptive to changes in the workplace, utilizing your emotions in a positive and effective manner, and addressing challenging goals. Then learn the unspoken secrets that leaders know and the strategies they employ/exhibit in for influencing others. Leadership skills are acquired and learned. You can become a leader if you know the do''s and don''ts; what to say, what not to say; what to do, what not to do. At the end of completing the three course certificate, you will come away with a new understanding, new toolbox of leadership skills, and the information to move your leadership development into high gear.

Start date: 06/06/16

End date: 08/26/16

Tuition:$395.00

Call 319-296-4290 to register


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