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Management & Leadership

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Hawkeye Business and Community Education provides professional skill development for individuals and businesses. Cutting-edge, rigorous and relevant career and technical education (CTE) prepares youth and adults for a wide range of high-wage, high-skill, high-demand careers . Browse a complete list of our courses or course series and if you do not see the type of course you are looking for suggest a course or contact us to learn more about designing customized training for your workforce.

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Handling Hot Customer Situations with a Cool Head 

This course will equip participants with the right attitude and strategies to handle customers who are not pleased with the organization so they can m ...  View More

Start date: 11/05/20

End date: 11/05/20

Tuition $59.00

Location : Main Campus - Buchanan Hall Location : 
  Main Campus - Buchanan Hall.

Room :  121

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How to Control Telephone Conversations with Customers 

This course provides guidelines and best practices enabling participants to work over the phone with customers, and present an image that reflects con ...  View More

Start date: 10/27/20

End date: 10/27/20

Tuition $59.00

Location : Webinar / Online Location : 
  Webinar / Online.

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How to Motivate Your Team in Difficult Times 

Because of the pandemic, businesses are facing an extremely uncertain times, tackling unique challenges every day – challenges that were not anticipat ...  View More

Start date: 09/02/20

End date: 09/02/20

Tuition $99.00

Location : Webinar / Online Location : 
  Webinar / Online.

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How to Write Clear, Concise Communication to Customers 

This course provides guidelines and best practices enabling participants to express ideas clearly, accurately, and professionally in business writing, ...  View More

Start date: 10/29/20

End date: 10/29/20

Tuition $59.00

Location : Main Campus - Buchanan Hall Location : 
  Main Campus - Buchanan Hall.

Room :  121

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SHRM Certification Test Prep 

Looking to get SHRM-CP or SHRM-SCP certified? This online course combines expert instruction with the 2019 SHRM Learning System to offer a comprehensi ...  View More

Start date: 08/13/20

End date: 11/12/20

Tuition $1,270.00

Location : Webinar / Online Location : 
  Webinar / Online.

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Associate Professional in Human Resources ? (aPHR ?) Exam Prep 

Learn about the exciting world of today's Human Resource Management and prepare for the aPHR ? Exam throughout this online course. This HR management ...  View More

Start Date: upon registration

Tuition $499.00

Location : Online

More information online at:  http://protrainedu.org/Lumens/Associate-Professional-in-Human-Resources-?-(aPHR-?)-Exam-Prep/1534

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Basic Management Skills 

Understanding how to transition into management is the goal of this course. It presents the skills needed to help you move into a management position ...  View More

Start Date: upon registration

Tuition $395.00

Location : Online

More information online at:  http://protrainedu.org/Lumens/Basic-Management-Skills/339

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Beyond Raising Awareness: Strategy and Evaluation of Advocacy Efforts 

Raising awareness is not enough! Social change is baked into the work of many mission driven organizations, but is it effective? Exactly what change a ...  View More

Start date: 10/05/20

End date: 10/30/20

Tuition $195.00

Location : Online

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Business Analyst 4 Hour Bundle 

This is a four (4) course bundle that is intended for individuals that are looking to gain more Business Analyst skills. http://protrainedu.org/Lumens ...  View More

Start Date: upon registration

Tuition $249.00

Location : Online

More information online at:  http://protrainedu.org/Lumens/Business-Analyst-4-Hour-Bundle/1763

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Business Coaching Certificate 

Mentoring and coaching have come to be used more frequently in organizations to improve leadership competencies and provide employee support. It has b ...  View More

Start date: 09/08/20

End date: 10/30/20

Tuition $295.00

Location : Online

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Certificate in Leadership Development  

Especially geared for future leaders in the Gen Y generation (born 1980-1999), the certificate provides how-to practical information on advancing your ...  View More

Start date: 06/01/20

End date: 08/28/20

Tuition $395.00

Location : Online

Call 319-296-4290 to register


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Certificate in Leadership Development  

Especially geared for future leaders in the Gen Y generation (born 1980-1999), the certificate provides how-to practical information on advancing your ...  View More

Start date: 09/08/20

End date: 11/27/20

Tuition $395.00

Location : Online

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